FAQ

Answers, before you ask.

Browse 50+ frequently asked questions covering quotes, packing, insurance, vehicle transport, and more.

What services does LAXMI Packers and Movers offer in Dibrugarh?+

LAXMI Packers and Movers provides comprehensive relocation services in Dibrugarh, including local and domestic home shifting, office relocation, vehicle transportation (car/bike), and professional packing/unpacking using high-quality materials like bubble wrap and corrugated sheets.

General
How do I get a moving quote from LAXMI Packers and Movers?+

You can get a free moving quote by calling our customer service or filling out the inquiry form on our website. We provide instant estimates after a quick virtual or physical survey of your belongings to ensure accuracy.

Booking
Do you provide international relocation services?+

Currently, LAXMI Packers and Movers specializes in local moves within Dibrugarh and long-distance domestic relocation across India. We ensure seamless transit between states with full documentation support.

General
Is insurance mandatory for my household goods?+

While not mandatory, we highly recommend transit insurance to protect against unforeseen circumstances like accidents or natural calamities. We offer comprehensive insurance coverage at a nominal premium of approximately 3% of the declared value.

Insurance & Safety
What items are not allowed to be packed during shifting?+

For safety reasons, we do not transport hazardous materials such as petrol, diesel, gas cylinders, acids, explosives, or perishable food items. We also advise customers to carry jewelry and cash personally.

Safety
How much time does it take to pack a 2BHK apartment?+

A standard 2BHK apartment typically takes 4 to 6 hours for our professional team to pack completely. This includes disassembling furniture and securing fragile items with multi-layered packing.

Packing
Do you provide car transportation services in Dibrugarh?+

Yes, we offer specialized car carrier services. We use dedicated closed containers or open trailers depending on your preference, ensuring your vehicle reaches its destination scratch-free and on time.

Vehicle Transport
Can I track my consignment during transit?+

Yes, LAXMI Packers and Movers provides real-time tracking updates. Our customer support team stays in constant touch with the driver and provides you with periodic location reports until delivery.

Transportation
What type of packing materials do you use?+

We use industry-standard materials including 5-ply corrugated boxes, air bubble wrap, stretch film, thermocol, packing tape, and waterproof sheets to ensure maximum protection during handling and transit.

Packing
Are there any hidden charges in your quotation?+

No, LAXMI Packers and Movers maintains full transparency. Our initial quote includes packing, loading, transportation, unloading, and basic unpacking. Any optional services like insurance or storage are clearly mentioned upfront.

Costs
Do you offer warehouse or storage facilities in Dibrugarh?+

Yes, we provide secure storage facilities for both short-term and long-term needs. Our warehouses are monitored with safety systems for peace of mind.

Special Services
How far in advance should I book my move?+

We recommend booking at least 7-10 days in advance, especially during peak season (weekends and month-ends), to ensure availability and proper planning for your specific requirements.

Booking
Do you provide unpacking and furniture reassembly services?+

Yes, our team assists with unpacking and basic reassembly of standard furniture like beds and tables. Specialized assembly for modular kitchens or complex electronics may require expert technicians at an additional cost.

Services
Is the survey of goods free of charge?+

Yes, we offer a 100% free, no-obligation pre-move survey. Our expert surveyor visits your location to assess the volume and weight of items to provide a precise cost estimate.

Booking
How do you handle fragile items like glassware and electronics?+

Fragile items are wrapped in multiple layers of bubble wrap and placed in heavy-duty corrugated boxes with cushioning materials like foam or shredded paper to prevent movement during transit.

Packing
What payment methods do you accept?+

We accept Cash, UPI (GPay/PhonePe), Bank Transfer (NEFT/IMPS), and Cheque. Payments are typically split into a booking advance and the remaining balance upon loading.

Costs
Can you transport my bike from Dibrugarh to Bangalore?+

Yes, we offer door-to-door bike transportation. We use heavy-duty packing for the bike's body and transport it in secure containers to prevent any damage during the long-distance journey.

Vehicle Transport
What makes LAXMI Packers and Movers better than local vendors?+

We offer professional expertise, high-quality packing materials, verified staff, transparent pricing, and insurance support, which local unauthorized vendors often lack, ensuring a stress-free experience.

General
Do you provide office relocation services for large corporations?+

Yes, we specialize in corporate and office relocation. We handle IT equipment, office furniture, files, and server racks with minimal downtime for your business operations.

Office Relocation
Will you move my indoor plants?+

We can move indoor plants for local shifts; however, for long-distance moves, we do not recommend it as plants may not survive long transit times without proper light and water.

Special Services
Do you handle the loading and unloading of goods?+

Yes, our skilled labor team handles the complete loading at the origin and unloading at the destination, using appropriate equipment like trolleys and ramps where necessary.

Transportation
Can I pack my own belongings to save costs?+

Yes, you can pack your own items. However, please note that insurance providers may not cover damage to self-packed goods as they cannot verify the quality of the packing.

Packing
What happens if my goods are damaged during the move?+

If you have opted for insurance, we assist in the claim process for any damage. For uninsured moves, our liability is limited as per the terms and conditions mentioned in the consignment note.

Insurance & Safety
Are your staff members background-verified?+

Yes, all our employees and laborers undergo strict background verification and training to ensure professionalism and the safety of your belongings.

General
How do you calculate the cost of a move?+

Cost calculation is based on the volume of goods, distance, floor level at both locations, quantity of packing materials required, and any additional services like vehicle transport or storage.

Costs
Can you move heavy items like a Piano or a Safe?+

Yes, we have experience moving heavy and oversized items. We use specialized equipment and extra manpower to handle these items safely without damaging your property.

Special Services
Do you provide moving services on Sundays or Public Holidays?+

Yes, we operate 365 days a year, including Sundays and public holidays, to accommodate our customers' busy schedules. Early booking is advised for these peak days.

General
What should I do on the day of the move?+

Ensure all essential documents and valuables are with you. Supervise the packing of fragile items and do a final walkthrough of your home once the truck is loaded to ensure nothing is left behind.

Tips
Do you provide wardrobe cartons for hanging clothes?+

Yes, we provide specialized wardrobe cartons that allow you to move your hanging clothes directly from the closet, keeping them wrinkle-free during the shift.

Packing
How do you handle moves during the rainy season in Dibrugarh?+

We use high-quality waterproof plastic layering and tarpaulins for all packages and utilize closed-body trucks to ensure your belongings remain dry and safe during the monsoon.

Safety
Can I change my moving date after booking?+

Yes, you can reschedule your move. Please inform us at least 48 hours in advance to avoid any rescheduling fees and to ensure availability on your new preferred date.

Booking
Do you provide a written contract or agreement?+

Yes, we provide a formal quotation and a consignment note which acts as a legal agreement detailing the terms, conditions, and inventory of items being moved.

General
What is the GST rate for packers and movers services?+

The GST rate is 18% if you opt for full service (packing and transportation) and 5% if you only use transportation services. Most residential moves fall under the 18% category.

Costs
How do you transport delicate electronic equipment?+

Electronics are packed in original boxes if available. If not, we use anti-static bubble wrap and sturdy double-walled boxes to prevent static damage and physical impact.

Packing
Do you provide local shifting within Dibrugarh city?+

Yes, we offer efficient local shifting services within Dibrugarh. We can often complete local moves within the same day, from packing to final arrangement at the new house.

General
What is a 'Consignment Note' in moving?+

A Consignment Note (CN) is a document issued by the mover acknowledging receipt of goods and containing details of the origin, destination, and terms of carriage.

General
Do you charge extra for stairs?+

Minimal charges may apply if there is no elevator access and goods need to be carried up or down multiple floors. This is discussed during the initial survey.

Costs
Can you provide references from previous customers?+

Yes, we can provide testimonials and references from our satisfied clients in Dibrugarh and other cities to give you peace of mind about our service quality.

General
How do I prepare my refrigerator for the move?+

Defrost your refrigerator at least 24 hours before the move and dry it thoroughly to prevent odors and leaks. Secure any loose shelves inside with tape.

Tips
What are the benefits of using closed containers for shifting?+

Closed containers provide better protection from dust, rain, theft, and external impacts compared to open trucks, ensuring your goods remain in pristine condition.

Transportation
Do you offer packing services for senior citizens?+

Yes, we offer specialized assistance for senior citizens, providing extra help with packing, unpacking, and setting up the new home to make the transition as easy as possible.

Special Services
Can I ship my car and household goods together?+

Yes, we can arrange for both to be transported simultaneously. Depending on the volume, we use a large container that can accommodate both your car and household items.

General
What is the process for filing an insurance claim?+

In the rare event of damage, notify us immediately upon delivery. We will provide a claim form and coordinate with the insurance company to assess the damage and process the settlement.

Insurance & Safety
Do you provide labor-only services?+

Yes, we can provide professional labor for loading or unloading your own vehicle if you only need help with the physical handling of items.

Services
How do you handle high-value art or antiques?+

High-value items are given 'white-glove' treatment, which includes custom wooden crating and extra padding to ensure they are completely immobilized and protected.

Packing
Is there a limit on the number of boxes I can move?+

No, there is no limit. We can handle everything from a single box to a large mansion relocation. Our fleet and team size are adjusted based on your specific volume.

General
How do I confirm my booking with LAXMI Packers and Movers?+

Booking is confirmed upon receipt of a token advance and the issuance of a booking confirmation email or receipt with your scheduled move date.

Booking
Do you serve cities outside Assam?+

Yes, we provide pan-India relocation services from Assam to all major cities including Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, and Pune.

General
How long does interstate shifting take from Dibrugarh?+

Interstate shifting from Dibrugarh typically takes 5-12 days depending on the destination. Metro cities are usually reached within 7-10 days based on route and consolidation.

Transportation
Do you provide GST invoices for company reimbursement?+

Yes, we provide proper GST invoices for all our services, which can be used for company reimbursement claims and tax purposes.

Costs

Still have questions?

Call our move desk for a quick answer or send your details on WhatsApp.